by Claire Sutton | May 15, 2025 | Business, Communication, Marketing, Training
(or ‘Why your feedback forms might be failing you’) When’s the last time you completed a feedback form? I bet you’ve been invited to ‘review your recent purchase’ if nothing else! Did you bother? That probably comes down to how much you...
by Claire Sutton | Feb 25, 2025 | Business, Communication, Planning
I recently had some sad news: one of my long-standing clients is planning to retire. Of course, I’m delighted for them; they work really hard so it’s about time they took it easy, enjoying life with their partner and their hobbies. But I shall miss them...
by Claire Sutton | Feb 11, 2025 | Apprentice, Apprenticeship, Business, Learning, Training
It’s that time of year again – National Apprenticeships Week! Having spoken to Networking Chandler’s Ford about Apprenticeships, I realised that I have never written about the ‘essentials’ here. The hows and whats, as it were. So time to...
by Claire Sutton | Nov 25, 2024 | Brand, Business, Digital Marketing, Marketing
You probably saw the headlines when a Le Creuset sale at their Andover warehouse caused traffic chaos and four hour queues. (My sister-in-law said, “only in Hampshire!”) Apparently there were some amazing bargains to be had. I wonder how many people in the queue...
by Claire Sutton | May 16, 2024 | Brand, Business, Digital Marketing, Marketing, Planning, SEO, Start ups
A client has recently launched a new venture so we’ve been working through all those marketing essentials that every new project needs: domain name registration, social media accounts, brand identity etc. They are much easier to have established early doors and...
by Claire Sutton | Mar 27, 2024 | Brand, Business, Communication, Marketing
I recently met a couple of new business contacts, both professionals of long-standing, so was surprised to notice that both use a Gmail (or similar) email address. I have to confess that that bothers me. I’m not proud to admit that it makes me feel a bit superior,...
