by Claire Sutton | Feb 23, 2026 | Business, Communication, Marketing, Planning
Back in 2019, I wrote a blog about business continuity and crisis management. At the time, it felt like a sensible but slightly sobering exercise – something most small businesses should do, but many quietly put off. Fast forward to today and we’ve all learned...
by Claire Sutton | Jan 15, 2026 | Communication, Digital Marketing, Learning, Marketing, SEO, Start ups, Training
Digital & Social Media Marketing Course, Wednesday 25th March 2026 The trouble with being a small business owner or solopreneur is that everything falls to you – and the jobs you’re less confident about often get squeezed out. This is where the idea for this one...
by Claire Sutton | Aug 7, 2025 | Communication, Digital Marketing, Planning, SEO
Ensuring your social media is engaging can be a small but mighty step in both attracting new clients and keeping your existing ones. But it can often be a creative challenge! To keep your social media engaging, I often find it helps to reflect on things like...
by Claire Sutton | Jul 29, 2025 | Business, Communication, Digital Marketing, Marketing, Planning
I often tell my clients that writing a case study is a great way to highlight not just how they work with clients but what they do for them. An opportunity to celebrate a successful working relationship, even. But it’s true that I have never written one...
by Claire Sutton | May 15, 2025 | Business, Communication, Marketing, Training
(or ‘Why your feedback forms might be failing you’) When’s the last time you completed a feedback form? I bet you’ve been invited to ‘review your recent purchase’ if nothing else! Did you bother? That probably comes down to how much you...
by Claire Sutton | Feb 25, 2025 | Business, Communication, Planning
I recently had some sad news: one of my long-standing clients is planning to retire. Of course, I’m delighted for them; they work really hard so it’s about time they took it easy, enjoying life with their partner and their hobbies. But I shall miss them...
